At Trivelabet, the privacy of our visitors is one of our main priorities. This Privacy Policy details the types of information collected and recorded and how we use it.
Data we collect
When you use our platform, we may collect various categories of data:
Identification data: Such as your name, date of birth, and contact details.
Usage data: Information about how you use our website and services.
Device data: IP address, browser type, and operating system.
Transaction data: Details about payments and interactions with our services.
Communication data: Data you provide when you contact our customer service.
How we use your data
We use the collected information in various ways, including for:
Managing and maintaining your account.
Improving, personalizing, and expanding our website.
Understanding and analyzing how you use our website.
Communicating with you, directly or through one of our partners, for customer service and updates.
Preventing fraud and ensuring the security of our platform.
Legal grounds for processing
We only process your data if we have a legal basis to do so. This includes the necessity to perform a contract with you, to comply with legal obligations, based on your explicit consent, or for our legitimate business interests that do not outweigh your privacy rights.
Data retention and security
We retain your personal data only for as long as necessary for the purposes set out in this policy. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. While we strive for the highest possible security, no method of transmission over the internet is 100% secure.
Data sharing and international transfer
We may share your information with trusted third-party service providers who perform functions on our behalf, such as payment processing and data analysis. Your data may be transferred to and processed in countries outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place to protect your privacy.
Your rights as a user
Under privacy law, you have rights regarding your data, including:
Right of access: You can request a copy of the data we have about you.
Right to rectification: You can ask us to correct inaccurate information.
Right to erasure: You can ask for your data to be deleted under certain conditions.
Right to object: You can object to the processing of your data for certain purposes.
Contact Us
For questions about this policy or to exercise your rights, you can contact our data protection officer via:
Email: trivelabet_support@gmail.com